Terms & Conditions

1. Acceptance of Terms
By accessing this website or booking any service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the site or schedule services.

2. Service Descriptions
We make every effort to provide accurate descriptions of services offered. However, all services are subject to property conditions, technician assessment, and availability. Service details may be updated or changed without notice.

3. Scheduling and Availability
Service appointments are scheduled based on availability. Appointment times are estimates and may vary due to traffic, weather, or job‑site conditions. We will communicate delays when possible.

4. Customer Responsibilities
Customers agree to:
• Provide safe, unobstructed access to the property
• Ensure pets are secured during service
• Disclose any known hazards or issues at the property
• Provide accurate contact information

Failure to meet these requirements may result in cancellation or additional fees.

5. Pricing and Payments
Prices listed on the website are estimates unless otherwise stated. Final pricing may vary based on service complexity, property condition, or additional work requested. Payment is due at the time of service unless a different arrangement is agreed upon.

6. Cancellations and Refunds
All cancellations and refund rules follow our official Refund & Cancellation Policy. By booking a service, you acknowledge and accept those terms.

7. Service Guarantee
We stand behind our work. If you are not satisfied with a service, you must notify us within 48 hours. We may offer a re‑service or partial refund at our discretion, depending on the situation.

8. Liability Limitations
We are not responsible for:
• Pre‑existing damage to the property or landscaping
• Issues caused by faulty equipment, wiring, plumbing, or structural components
• Damage resulting from conditions beyond our control such as weather, pests, or material failures

To the fullest extent permitted by law, our liability is limited to the cost of the service provided.

9. Third‑Party Links and Tools
This website may include links or tools from third‑party providers. We are not responsible for their content, services, or policies.

10. Privacy and Data Use
Any personal information collected is used solely for scheduling, communication, and service delivery. We do not sell or share personal information except as required to perform services or comply with law.

11. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes take effect immediately upon posting to the website. Continued use of the site or services constitutes acceptance of any updates.

12. Contact Information
For questions regarding these Terms & Conditions, you may contact us through the information provided on our website.